Luxos

Luxos enables associates to scale services to more clients, more efficiently

Luxos is an agnostic, native iOS / Android application, that lets brands leverage existing infrastructure and data to allow their sales teams to sell 100% more effectively.

Luxos is integrated with a brand's business applications (PIM, eCommerce, POS, CRM, BI, etc.) via APIs, web services (or equivalent methods), querying them directly or importing the data in a database cluster to manage to query effectively where live data isn't an option.

Luxos integrates natively with existing business applications via modern APIs & web services. Our platform exploits full separation between back-end data, management systems, and front-end presentation.

Creative clienteling, sales-centric

Attract new customers, and turn them into big spenders. Add virtual clienteling to preserve associate-customer relationships and bolsters results.

Client Intelligence

Consolidate customer data for better brand experiences.

CRM integration (Salesforce, SAP, etc.)
Client profile creation & update
Marketing and GDPR consent
Purchase history, TLV, 12mo, returns
Personalised contact preferences (phone, email, sms, post, social, etc.)
Client relationship (primary SA and Store, engagement history)
Conversion tracking

Clienteling

Associates aren’t focused on the tech — they care about their customers, and providing personalized, curated product recommendations.

Call, email, messaging apps based on device features (ex. WhatsApp, WeChat, Line, Kakao Talk)
Shoppable wishlists (email, sms, Whatsapp, etc.), multi-language templates with click to buy option
Shop the look (created in Luxos)
Client preferences & profiling tools
CRM activities integration (downgrading, recall, visits)
Appointments (Virtual, in-store)

360° Product Catalogue

Consolidate product inventory and get it into associates’ hands regardless of where it is located.

Full product info multi-language
Realtime stock
store, market, region, WW (on hand, consignment, pre-order)
Live prices, markdowns, multi-currency
Product search, filtering and barcode scan
Managed media (img, video, 360°)
Product storytelling, recommendations
Runway & Total Looks w/ product cards

Omnichannel retail

Connect products to clients and fulfill orders seamlessly.

Shoppable wishlists (email, sms, Whatsapp, etc.), multi-language templates with
Call, email, and messaging apps based on location and device configuration (ex. WhatsApp, WeChat, Line, Kakao Talk)
Shop the look (created in Luxos)
Client preferences & profiling tools
CRM activities integration (downgrading, recall, visits)
Appointments (Virtual, in-store)

Associate focus

Unlock growth for your business.

Single collection point for data
Personal, Store, Market performance dashboards
Live dashboard: real time world sales dashboard
Daily Sales Reports export options
Data collection for User behaviour analytics
Sales funnel analytics
Integrations with M’soft BI and other analytics platforms

Tap to Pay

Convert iPhones into payment terminals

With Tap to Pay associates will be able to collect payment directly from their phone (via Adyen or Stripe).
Luxos will block stock, create a contactless payment instance and invoke the Tap to Pay transaction process.
The client will be able to pay either with their phone or NFC enabled credit card.

Transform data into lasting relationships